OCS Rollout

Slim Chickens Order Confirmation Screen (OCS) Rollout: What Franchisees Need to Know

Slim Chickens is moving forward with a system-wide Order Confirmation Screen (OCS) implementation designed to improve drive-thru accuracy, enhance the guest experience, and increase upselling opportunities.

For franchisees, this rollout involves more than just a screen upgrade. It includes hardware installation, network integration, POS connectivity, and on-site configuration. TPSO USA specializes in managing these exact types of deployments.

What Is the Slim Chickens OCS Implementation?

The new Order Confirmation Screen system integrates directly with the restaurant’s POS and digital menu boards. Once an order is entered, the guest can see their items displayed in real time on the drive-thru screen.

Depending on your location, the configuration may include:

Single-lane or dual-lane drive-thru setup
New media players installed in the office
Ethernet connection to the FortiSwitch network
Digital menu board integration
Software licensing and activation
On-site installation and go-live coordination

The system is designed to automatically reflect orders as they are entered, helping reduce errors and streamline operations.

Benefits for Slim Chickens Franchise Owners

Improved Order Accuracy

Displaying the order in real time reduces miscommunication and allows guests to confirm items before pulling forward.

Increased Upsell Opportunities

The OCS allows for promotional banners and rotating marketing content during ordering, creating additional opportunities to drive incremental sales.

Enhanced Guest Experience

Clear visual confirmation builds trust and improves the overall drive-thru interaction.

Standardized Technology Across Locations

A consistent system across stores improves operational efficiency and long-term scalability.

Two Screen Solution

Order confirmation will appear in top 1/3rd of the right 2nd screen. The screen will start with a marketing banner (rotating images or video). Once an item is ordered and inputted into the POS, it will transition to order confirmation screen.

Three Screen Solution

Order confirmation will appear in the middle 2nd screen. The screen will start with a marketing banner (rotating images or video). Once an item is ordered and inputted into the POS, it will transition to order confirmation screen on top half and marketing banner on bottom half.

What the Installation Entails

OCS implementation requires:

Mounting and configuring media players
Proper Ethernet routing and switch port assignments
Integration with POS registers
Lane selection configuration for dual-lane stores
Testing and validation on go-live day

Incorrect network configuration or hardware placement can result in system failure or order display issues. That’s why professional installation is critical.

Why Partner with TPSO USA?

TPSO USA has extensive experience supporting quick-service restaurant technology deployments nationwide. Our technicians understand the coordination required between restaurant leadership, corporate teams, and third-party vendors.

We handle:

Hardware installation and mounting
Network integration and verification
Single and dual-lane configuration
On-site testing and troubleshooting
Deployment scheduling across multiple locations

Our goal is simple: ensure your OCS installation is completed correctly, efficiently, and with minimal disruption to operations.

Ready to Prepare for the OCS Rollout?

If your Slim Chickens location is preparing for the Order Confirmation Screen upgrade, now is the time to schedule your installation support.

Contact TPSO USA today to secure your deployment window and ensure a smooth transition to the new OCS system.